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A: In order for you to spend more time finding your match and less time paying bill, your subscription will be auto-renewed at the monthly rate until you cancel gold membership. You can easily turn off auto-renewal on the "Subscription status" page after login or by contacting customer service or call 1-416-628-1072.
1. Log into the site using your username and password.
2. From the homepage or "My account", click on "My settings", and look for "Subscription status" or check under "Membership", and look for "Subscription status".
3. Follow steps on the page to set auto-subscription / auto-billing / auto-renewal off.
A: If you find any problem for the matches we recommend, please feel free to contact us with details and we will improve our matching system.